Vikrant Gautam is an accomplished professional in digital transformation, currently serving as the Assistant Vice President at Genpact, where they focus on leveraging AI, RPA, and NLP to enhance insurance operations. Previously, Vikrant held roles at Genpact as a Senior Manager and Manager, driving transformation projects and mentoring teams to improve productivity and customer experiences. Before that, they were an Assistant Manager in the Process Excellence Group at Tata Consultancy Services, specializing in business process re-engineering for investment banking. Vikrant earned a Master of Business Administration in Finance and IT from the Sri Sathya Sai Institute of Higher Learning and a Bachelor of Technology in Electronics and Communication Engineering from the National Institute of Technology Hamirpur.
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