Vinay Patwal is an IT Service Management and Solution Expert with extensive experience in incident, problem, and change management across multiple organizations, including Ericsson, Orange Business Services, and Wipro. They hold a Bachelor's Degree in Electrical, Electronics, and Communications Engineering from IIMT College of Engineering. Currently, Vinay serves as an Information Technology Operations Manager at Genpact, where they oversee various service management functions and resource management activities. Their career reflects a commitment to driving continuous improvement and enhancing operational efficiency within IT environments.
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