Jiayu Zhen is a Senior IT Support Specialist at GenScript, where responsibilities include designing employee IT training programs and leading the US IT support team to optimize service quality. Previous experience includes roles as an Information Technology Help Desk Support for the NYC Department of Education and IT Support Specialist at GenScript, providing technical support and managing Active Directory. Additional positions include a Pharmacy Technician at Fortune Pharmacy, Vice Chair of IT for Sigma Alpha Delta at Baruch College, and an IT Intern at the NYC Department of Education. Jiayu Zhen holds a Bachelor of Business Administration in Computer/Information Technology Administration and Management from Baruch College.
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