Ilce Luna is a Líder Estrategia Desarrollo Aprendizaje with extensive experience in talent management, continuous development, and quality model implementation. They served as Team Supervisor and Responsable de Operaciones at MAPFRE ASISTENCIA from 2009 to 2011, where they focused on personnel training and cost control. From 2018 to 2022, Ilce was the Coordinador Entrenamiento y Calidad at Banco Compartamos, overseeing quality models and talent development. Currently, Ilce is pursuing a degree in International Business at Universidad Tecnológica de México while also studying Psychology at Aliat Universidades.
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