Ameya K. is a seasoned leader with over 18 years of experience in customer success and service delivery within the SaaS and B2B sectors. Currently serving as a Customer Success & Delivery Leader at Gentrack Ltd, Ameya specializes in managing multimillion-dollar customer accounts and has successfully led transformative programs aimed at modernizing customer ecosystems. Previously, they contributed significantly to Amdocs and Netcracker Technology, where they developed strategic procedures to enhance operational efficiency and customer satisfaction. Ameya holds a Master's in Computer Management and has completed an Executive Program in Business Management from the Indian Institute of Management, Lucknow.
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