Evan Williams

Evan Williams is a Customer Success Manager at Gentrack Ltd since August 2023, with a robust background in operations and customer service. Previously, Evan served as Operations Manager at Ofgem from April 2022 to July 2023 and held multiple roles at SES Water from October 2016 to April 2022, including Billing Manager, where responsibilities included overseeing a team, implementing billing strategies, and ensuring high service standards. Earlier roles involved leadership in customer relations and service advisory positions, showcasing a strong commitment to excellent customer experiences and effective team management. Evan graduated with a Bachelor’s Degree in Criminology and Criminal Justice from the University of South Wales in 2015.