Roopal Sharma is a Global IT Operations Manager at GEODIS, where they focus on supply chain optimization and freight forwarding. With 16 years of international customer handling experience, Roopal has developed expertise in IT Service Management, ITIL processes, and service delivery. They previously served as Service Delivery Manager at Tata Consultancy Services from 2011 to 2023, working with clients in the media, banking, and pharmaceutical industries. Roopal began their career as a Technical Support Engineer at both Mphasis and HCL Technologies, and holds a Bachelor of Technology in Information Technology from Uttar Pradesh Technical University.
Location
Paris, France
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