Ankush Arora is an experienced Business Analyst currently employed at GEOTAB since October 2019, previously holding roles as a Product Support Specialist. Prior experiences include working as a Process Specialist at Cognizant, where operations were enhanced for service delivery through data analysis and documentation for Google India. Ankush also served as a Subject Matter Expert and Senior Process Executive at Chorus Call India, contributing to the establishment of a new customer support department and managing performance metrics. Earlier career highlights include a position as a Senior Technical Support Associate at Dell. Educational qualifications encompass an MBA in Computer/Information Technology Management and a Bachelor's degree in Computer Applications from Punjab Technical University, along with a certification in Information Technology Business Analysis from Conestoga College.
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