Vinit Patel is a Senior Operations Specialist at Geotab since March 2022, where responsibilities include triaging and responding to on-call events with strict SLA compliance and providing real-time support for critical customer escalations. Prior experience includes roles as a Technical Support Specialist and Technical Support Advisor II at Concentrix from March 2021 to March 2022. Vinit Patel holds a Master's degree in Electrical and Computer Engineering from the University of Windsor (2019-2020) and a Bachelor's degree in Information Technology from Apollo Institute of Engineering and Technology (2014-2018).
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