Krystle Jayne

Krystle-Jayne Ng has a diverse and extensive work experience. Krystle-Jayne worked for Microsoft from February 2015 to September 2022, holding various roles including Director, Cloud Solution Architecture (Mission Critical) - People Leader, Customer Success, and Director, US Consulting Services, Financial Services - Practice Leader, Cloud Growth. Krystle-Jayne received awards for their outstanding performance at Microsoft, including the Circle of Excellence: Champion Award and the US Hero: Empathy in Action Award.

In addition to their time at Microsoft, Krystle-Jayne Ng worked at Columbia University as an Associate Lecturer, teaching in the Technology Management Master's Program since June 2022. Krystle-Jayne is currently serving as CEO & Co-Founder of Borrowed since March 2021.

Prior to these roles, they worked as a Business Program Manager and a Senior Technical Account Manager at Microsoft, a Technical Account Manager at IBM, and a Change Management Analyst at Macquarie Group.

Krystle-Jayne Ng's work experience demonstrates their expertise in cloud solutions, consulting services, customer success, technology management, and project coordination.

Krystle-Jayne Ng's education history includes a Master of Business Administration (MBA) degree in General Management & Sustainability from Yale University, achieved between 2023 and 2025. Prior to that, they obtained a Master of Science (MS) degree in Technology Management from Columbia University, completed from 2019 to 2020. Krystle-Jayne also holds a Bachelor of Information Technology (Co-op Scholarship) degree from the University of Technology Sydney, but the specific start and end years are not provided.

In terms of additional certifications, Krystle-Jayne Ng has a Microsoft Core Leadership Certificate from Cornell University, earned in August 2022, and a Value Negotiation certification from INSEAD, obtained in December 2018. Krystle-Jayne also holds certifications such as Microsoft Technology Associate: Cloud Fundamentals from Microsoft, ITIL® v3 Foundation Certificate in IT Service Management from AXELOS Global Best Practice, Prosci® Change Management Practitioner from Prosci, and PMP® Project Management Professional from the Project Management Institute, acquired in 2018, 2016, and 2017, respectively. However, specific months are not provided for some of the certifications.