Sonia C.

Sonia C. is an accomplished Project Manager and Product Owner with extensive experience in managing and improving customer journeys and product launches across various industries. Currently at Getnet Brasil since February 2022, Sonia focuses on product development for digital credit services, creating structured roadmaps, and analyzing the client and product lifecycle to enhance revenue and retention. Prior roles include leadership positions at Alelo Brasil, Mutant, Grupo GFT, Serasa Experian, Vivo, and Santander Brasil, where Sonia successfully managed multimillion real projects, developed strategies for customer experience improvement, and coordinated teams to drive operational efficiencies. Sonia holds an MBA in Project and Business Management from Insper and a Bachelor's degree in Business Administration with an emphasis on Systems from FIAP.