TeDeryl Brown

TeDeryl Brown is a dedicated technical support professional with extensive experience in the IT and customer support sectors. Currently serving as a Technical Support specialist at CBORD since November 2021, TeDeryl previously worked as a Technical Support Representative at Carestream Dental, providing guidance on Softdent software for dental practices. Prior roles include Tier II Okta Support Engineer at CGS, where responsibilities encompassed guiding customers in service integration and resolution of technical issues, and as a Technical Support Agent, acting as the first point of contact for IHG Hotels' technical challenges. TeDeryl possesses a comprehensive understanding of information systems and customer service practices, supplemented by ongoing education at Albany State University since 2005.