Maureen G. is an accomplished professional with extensive experience in operations and client services. Currently serving as Merchant Operations Lead at Alma since August 2021, Maureen manages a team of 9 and oversees operational B2B client services, focusing on merchant network onboarding and retail training. Previous roles include Senior Operations Manager and Merchant Operations Manager at Alma, where Maureen led project initiatives and improved processes across the merchant lifecycle. Prior experience at RIMES Technologies spanned from September 2014 to August 2020, where Maureen excelled as a Senior Account Consultant, managing high-value client accounts and leading global account teams. Maureen holds an MBA from INSEAD and a Bachelor's degree in Economics and Romance Languages from Wesleyan University.
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