Troy Healey is a Senior Client Success Manager currently at April in the Wealth Management sector, having previously excelled at Betterment as a Client Success Manager. With extensive experience in fintech, they managed enterprise accounts and achieved a remarkable ~98% Gross Retention Rate (GRR) and over 110% Net Retention Rate (NRR) year-over-year. Troy has successfully driven significant annual net inflows and participant adoption, coupled with technical fluency in various tools and APIs. They hold a Bachelor of Arts in International/Global Studies from Arcadia University and have volunteered with organizations such as Special Olympics and Compassionate Care Group.
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