Taylor Brown

Taylor Brown possesses extensive experience in customer success and service roles, with a current position as a Customer Success Manager at DX since October 2025. Taylor's prior experience includes similar roles at Digital.ai and Conversica, where responsibilities focused on enhancing customer satisfaction and success. Earlier roles involved customer service at Horizon Air and employee onboarding at Alaska Airlines, showcasing a strong background in communication and support. Taylor's educational accomplishments include a Bachelor of Arts in Communication from Saint Mary's College of California and an Associate of Arts and Sciences from Whatcom Community College.