Bernhardt Jean Dulay is an accomplished professional with a diverse background in operations and business development. Experience includes serving as Operations Manager at Alorica, where Bernhardt launched business technical support and managed a large team of agents. As Shift Manager at Advanced Contact Solutions, Bernhardt administered performance appraisals and managed financial implications related to attrition and attendance. In the role of Service Delivery Manager at StarTek, responsibilities included ensuring exceptional service delivery and building strong client relationships. Bernhardt has also excelled as a Sales Business Development Consultant at TTEC, focusing on consultative selling for Google Ads. Currently, Bernhardt is a Business Development Manager at Magic, Inc., overseeing full-cycle sales and nurturing customer relationships. Educational qualifications include an MBA in Entrepreneurship from the University of Santo Tomas, complemented by a Bachelor's degree in Tourism from the same institution.
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