Carolyn Berlin has extensive experience in knowledge management and training, currently serving as a Knowledge Manager, Subject Matter Expert (SME), and Trainer at Nectar Inc. since April 2015, while also fulfilling a similar role at InSource Services Group. Previously, Carolyn held positions as Team Supervisor and Tier 2 Analyst at CampusEAI from March 2012 to March 2015, and worked as a Help Desk Consultant and SME/Tier II Agent at PerceptIS from April 2008 to March 2012. Earlier career experiences include a consulting role at eUnify and a long tenure at Optical Management Systems, Inc. from July 1987 to February 2007 as Management/Tech Admin. Educational background includes studies at the University of Phoenix, Youngstown State University, and Hubbard High School from 1981 to 1985.
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