Craig Griffiths

Craig Griffiths is currently the Head of Fraud Ops at Pliant, where they leverage extensive experience in fraud prevention and detection. Previously, they held various roles at Citi, including Fraud Risk Analyst, Senior UK Fraud Investigator, and Fraud Analytics Manager, where they developed strategies to mitigate fraud losses and improved internal processes. Craig began their career at Vanquis Bank as a New Accounts Agent, honing their skills in managing fraud investigations and customer relations. They possess advanced knowledge in SAS and SQL, which they applied to enhance fraud detection and reporting throughout their career.