Konrad Z.

Konrad Z. has a diverse work experience starting in 2017 with an internship at Etertub AG, where they gained insights into project management, customer service, inventory, and ERP systems. In 2018, they had an internship at BÜSCH Technology, where they developed their professional communication skills through supply-related calls and internal discussions. Konrad also gained insights into administrative accounting and streamlined the development of company touchpoints.

In 2018, Konrad worked as a graphic designer at East Mill Capital Research Group, and in 2019, they had an M&A & Strategy internship at Ernst & Young Global Consulting Services, where they developed qualitative and quantitative analysis skills and improved their overall workflow.

In 2021, Konrad joined Wayfair as a EU Category Management intern, supporting suppliers and internal stakeholders in achieving their goals and responsibilities through data-driven decisions. Konrad developed professional communication and organization skills in this role.

Currently, Konrad is working at Pliant, initially as a Sales Operations employee, where they supported sales managers, operated CRM tools, and automated processes. Konrad contributed to the continuous improvement of internally used AI. Later, they became a Junior Revenue Operations Manager before transitioning to their current role as a Revenue Operations Manager. In this role, they manage CRM as a Hubspot super-admin and serves as the main contact for operations support and automation requests. Konrad is responsible for lead and customer processing.

Overall, Konrad Z. has gained a wide range of skills and experiences in various industries, including operations, management, strategy, consulting, design, and customer service.

Konrad Z. began their education at the American International School Vienna in 2001 and completed their studies there in 2014. Konrad then attended Franklin University Switzerland from 2015 to 2019, where they pursued a degree in International Management & Communications. Following this, Konrad furthered their education at Franklin University Switzerland from 2019 to 2020, earning a Master of Science in International Management.

In 2020, Konrad enrolled in ESMT Berlin to pursue a Master's degree in International Management Entrepreneurship & Innovation. During this period, they focused on the field of study of Global & Digital Strategy.

In terms of additional certifications, Konrad obtained several qualifications. In 2020, they completed courses such as "Bloomberg Market Concepts" from Bloomberg LP, "Introduction to R" and "Introduction to the Tidyverse" from DataCamp, "Database Management Essentials" and "Data Warehouse Concepts, Design, and Data Integration" from the University of Colorado, "Internet of Things: How did we get here?" from the University of California San Diego, "Programming for Everybody (Getting Started with Python)" from the University of Michigan, and "Introduction to Artificial Intelligence (AI)" from IBM.

Before entering the Master's program at ESMT Berlin, Konrad also acquired certifications such as "Digital Transformation" from Boston Consulting Group (BCG) in 2019, "Introduction to Corporate Finance (Mergers & Acquisitions)" from Corporate Finance Institute® (CFI) in 2019, and "Zeichenworkshop" from Zeichenfabrik E.U. in 2016.

Most recently, in 2021, Konrad obtained the certifications "Google Analytics für Anfänger" from Google and "HubSpot Sales Software Certified" from HubSpot Academy.