Ben Schmidt is a detail-oriented Senior Technical Support Specialist at Ply, where they deliver high-quality support through live chat, email, and video calls. With over 5 years of experience, Ben has developed expertise in troubleshooting various operating systems and resolving technical issues efficiently. Previously, they worked as an IT Support Specialist at Eyecare Plus TN and Higher Ground Education, and as an Optical Lab Technician earlier in their career. Ben is recognized for their commitment to user satisfaction and their ability to work collaboratively with cross-functional teams to enhance the customer experience.
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