Monika Kunka

Monika Kunka is a customer success professional currently serving as a Customer Success Bot Coach and French Translator at GetResponse since August 2023, where responsibilities include creating AI training data and enhancing chatbot accuracy. Prior to this role, Monika worked as a Customer Success Advisor and French Translator at the same company, focusing on customer support, onboarding, and collaboration across departments. Monika's previous experience includes three years as an English Language Teacher at Szkoła Podstawowa im. Józefa Bema w Rudzie, where tasks involved coordinating training projects, onboarding new employees, and engaging students in modern language learning technologies. Monika holds a magister degree in Pedagogika from the University of Warsaw, a postgraduate degree in Human Resource Management from Akademia Nauk Społecznych i Medycznych w Lublinie, and a licencjat in Teaching English or French as Foreign Languages from the University of Warsaw.