Andrea Russo has extensive experience in customer service and IT support, currently serving as a Senior Service Desk Analyst at Getronics since November 2023, following a similar role at Unisys from June 2020 to June 2021. Prior to that, Andrea worked as a Service Desk Analyst at Computacenter from March 2017 to June 2019. Andrea also gained valuable skills in product and payments assistance as a Customer Service Product Assistant at doTERRA International LLC from July 2021 to November 2023. Additionally, Andrea has a background in journalism, having worked as a Journalist and Press Agent from May 2000 until July 2016, continuing part-time in the field thereafter. Educational accomplishments include a high school diploma from Liceo Classico D'Annunzio and a journalist degree obtained from 2007 to 2009, along with a journalist card from Ordine Nazionale dei Giornalisti.
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