Cesar Azevedo has extensive experience in IT support and operations, beginning as an Analista de Suporte at Itautec, where responsibilities included providing VIP support to company executives. At Raízen, Cesar advanced to roles such as Coordenador Field Service and Coordenador de Gestão de Ativos, overseeing teams in Brazil, the USA, and the UK, managing IT assets, and ensuring effective incident management. Currently, as Gerente de operações de TI at Getronics, Cesar manages user support operations and coordinates critical incident resolution for over 8,000 users. Educational qualifications include an MBA in Information Technology from USP/Esalq and a Bachelor's degree in Computer Science from Universidade Nove de Julho, along with various certifications in IT methodologies and frameworks.
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