Fanny Csikós-Tóth

Fanny Csikós-Tóth currently serves as a Senior Incident Manager at Getronics, where responsibilities include managing operational tasks for the Office Depot account, overseeing continuous workflow, maintaining the Knowledge Base, and facilitating training for new hires. Prior to this role, Fanny held positions as Major Incident and Problem Manager and Help Desk Analyst Level 2 at Getronics. Experience also includes working as a Customer Service Representative at IBM, supporting CEMEX users with RMS/SAP/GINCO/SQL issues. Earlier in the career, Fanny worked as a First Level Technical Support Analyst at Cpl Integrated Services, providing support in both French and English. Fanny holds a Bachelor’s Degree in French Studies from Pázmány Péter Katolikus Egyetem, completed in 2017.