Fergal Donnelly has extensive experience in service delivery management, currently serving as Global Service Delivery Manager at Getronics since October 2017, overseeing onsite PC support across up to 60 countries and managing revenues of approximately £5m - £10m. Prior roles include Senior Service Delivery Manager from 2010 to 2017, where Fergal managed field services and onsite support for various sectors, as well as earlier positions focusing on network and IT support. Fergal's career at Getronics began in 1999, following a role at Info'Products as Service Delivery Manager, and is supported by a Bachelor's degree in Business/Commerce from the Technological University of the Shannon, Athlone Campus.
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