Marcela Torres

Marcela Torres is a Service Delivery Manager with 20 years of experience in IT consultancy and project management. They have led multidisciplinary teams at Banco de Chile and Banco Estado for the past 15 years, focusing on improving service quality and reducing costs while fostering young talent. Marcela's previous roles include Senior Middleware Administrator at Snoop Consulting and IT Project Manager at Inmetrics LATAM, where they contributed to critical infrastructure stability and operational recovery efforts. They are recognized for their proactive approach, strong organizational skills, and ability to communicate effectively.