Rafaela Rêgo is a content designer and UX writer with six years of experience focusing on simple language, microcopy, and user journeys. Currently freelancing, Rafaela previously worked at Compass UOL as a content designer, where they developed accessible content for digital platforms, enhancing user satisfaction and conversion rates. Rafaela also held roles at PagBank and CRC Digital, where they mapped user journeys and created chatbot flows, significantly improving efficiency. Rafaela is pursuing degrees in Neuroscience and Language, as well as a Licentiate degree in English Language and Literature.
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