Rui Santos

Rui Santos is an experienced professional in the field of IT support and management, currently serving as Deputy Team Manager at Getronics since July 2023. Previously, Rui held the position of Service Desk Team Leader at Cognizant from May 2017 to March 2023, where notable achievements included receiving the Prize for Transition of the Year at CTS Budapest and managing day-to-day operations while enhancing team motivation. Prior roles at Tata Consultancy Services and various organizations focused on providing end-user support, technical training, and process improvements, showcasing a strong background in team management, client relations, and IT service delivery. Rui's career also includes diverse roles in customer service, IT maintenance, and training, coupled with a solid educational foundation from ESEIG.