Susanne Knapp has over three decades of experience in IT and service delivery management. Currently serving as Service Delivery Manager at Getronics since May 2020, Susanne previously held the position of IT Support Services Manager for EMEA/APAC at HID Global from March 2012 to March 2020. Prior roles include Service Manager at NTT Europe Ltd. and IT Business Systems Analyst at Motorola GmbH, where expertise in project management, Microsoft Internet Information Server, web hosting, security, and IT business continuity services was developed.
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