Michael W. is a seasoned professional with over 25 years of experience in financial services, specializing in areas such as digital transformation, change management, and customer experience. They have held significant roles including Chief Operating Officer at Hodlium and Liberty Mortgages, as well as Head of Customer Operations at Octopus. Throughout their career, Michael has contributed to numerous fintech initiatives and operations strategies across various organizations, demonstrating expertise in project management and business consultancy. Currently, Michael serves as Head of Digital Operations at FCMB Bank UK Limited, continuously driving advancements in the financial sector.
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