James Power is an experienced customer support specialist with a strong background in online gaming support. Currently serving as Lead Support Specialist at Shogun since January 2020, James has previously held roles such as Support Quality Assurance Manager and Customer Support Specialist. Earlier experience includes working at Voxpro as a Customer Experience Specialist and multiple positions at Kelly Services, where responsibilities encompassed providing customer support for iconic games like “World of Warcraft” and “Elder Scrolls Online.” James Power's educational background includes studies at LIT Tipperary and FCJ, Bunclody.
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