Naslin Esmail

Naslin Esmail is a seasoned professional with extensive experience in customer success and account management across various industries. Currently serving as Strategic Customer Success Manager for Enterprise at Shogun since August 2021, Naslin previously held roles at Yardstick Assessment Strategies, where responsibilities included acting as a trusted advisor and managing contract processes. Earlier experiences include roles at FrontStream and Pearson, focusing on building long-term client relationships and executing retention strategies, along with contributions in bilingual support positions. Naslin also gained valuable insights through internships in publishing and marketing communications. Educational qualifications include a Bachelor of Arts in English Language and Literature from Concordia University and a Post Graduate Certificate in Publishing from Humber College.