Paul Watson

VP, Customer Success at Sona

Paul Watson CIPD has a diverse work experience spanning over several years. Paul currently holds the position of Vice President of Hospitality at Sona since September 2023. Prior to this, they served as the Vice President of Customer Success at Sona from May 2022 to February 2024.

Before joining Sona, Paul worked at Fourth, where they held multiple roles. Paul served as the Global Director of Strategic Initiatives from January 2021 to May 2022. Prior to that, they were the Director of Customer Care from January 2016 to January 2021. Paul also worked as an Operations Success Manager from September 2013 to January 2021 and as a Customer Success Manager from July 2010 to September 2013. Additionally, they held the role of Learning and Development Manager at Fourth from August 2006 to July 2010.

Earlier in their career, Paul worked as a Training Manager at Dial-a-Phone from June 2004 to August 2006. Paul also served as a Training Manager at Avenir Telecom in 2006.

Furthermore, Paul has experience as a Training Specialist at Onetel from November 2003 to June 2004. Paul was responsible for managing a successful sales migration process to India and creating suitable training materials.

Paul's career began as a Learning & Development Consultant at Orange Personal Communications Services Limited in October 1998. Paul'sresponsibilities included consulting with different client groups, training account management, and course design and delivery.

Paul Watson CIPD attended Bristol Grammar School from 1984 to 1988. Paul then pursued their GCSE in All Subjects at Bristol Cathedral from 1988 to 1995. Additionally, Paul holds a certification in CITP from CIPD, although the specific information regarding its completion month and year is not provided.

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Timeline

  • VP, Customer Success

    Current role