Timely is a privately held company that provides an appointment booking software. It enables users to effortlessly manage their appointments, clients, sales, staff, stock, and reporting. Users can create the perfect client experience with online bookings, deposits, payments, Afterpay, gift vouchers, and automatic SMS or email reminders. Thecompany was founded in 2012 and is headquartered in Dunedin.

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Software

Timely

The Auckland office focuses on marketing, product management, technical support, and customer engagement across the ANZ region.

Auckland

The Cremorne office focuses on client support, marketing, and customer success for the ANZ region in a dynamic tech environment.

Cremorne

The London office focuses on supporting small businesses through consultancy and sales, enhancing local entrepreneurship.

London

Richard Simes

Arina Kukovkina

Kieran Prisk

Sarah Lambourne

Oliver Smith

Sophie Whinnett

Emma Watson

Tarun Sharma

Neil Brown

Jithmal Demuni

Debbie Moore

Stuart McLean

Mark Biesheuvel

Uzair Ilahi

Tom Ward

Stefan Hall

Mete Cakman

Amy Keighley

Chris Bassett

Anna Murton

Kenny J.

Meghna Hall

Chelsea Laing

Elisha Jarred

Tamatea Bennett

Dimitar Gyudzhenov

Siarah Poropat

Sherri P.

Mark W.

Michael Specht

Katherine Leith (née Bush)

The Software Engineering Team at Timely is responsible for developing and maintaining the core appointment booking software. This includes building user-friendly front-end interfaces, ensuring robust back-end functionality through .NET, and developing mobile applications for iOS. The team also focuses on data management, system reliability, and quality assurance to deliver a seamless and dependable experience for users managing their appointments, payments, and communications.

Software Engineering Team

The Customer Support and Success team at Timely is dedicated to ensuring that users have a seamless experience with the appointment booking software. They provide personalized assistance and troubleshooting as needed, guide small businesses in optimizing their use of the software, manage commercial partnerships and reseller relationships, and oversee payment-related inquiries. This team works collaboratively to enhance user satisfaction, foster client relationships, and drive the successful adoption of Timely’s solutions.

Customer Support and Success

The Technology and Engineering team at Timely is responsible for developing, maintaining, and securing the appointment booking software platform. This includes overseeing data and analytics, ensuring IT infrastructure efficiency, managing engineering projects, maintaining software quality, importing client data, and automating revenue systems. They play a crucial role in enhancing platform performance, data security, and providing a seamless client experience through technological innovation and robust engineering practices.

Technology And Engineering

The Customer Success Team at Timely ensures users maximize the value of their appointment booking software. They assist with data imports, provide personalized coaching, and offer strategic guidance to enhance client experience. This team works to retain users, drive adoption, and foster long-term customer relationships through tailored support and proactive engagement.

Customer Success Team

The Leadership Team at Timely is responsible for steering the company's strategic direction, overseeing product development, enhancing revenue streams, managing regional operations, and ensuring technological excellence. They focus on optimizing customer experience, operational efficiency, and market expansion to drive the company's growth and success.

Leadership Team

The Product and Marketing Team at Timely is responsible for developing and promoting the appointment booking software. This team manages product development, design, and user experience to ensure a seamless client interaction. Additionally, they drive marketing strategies, branding, and automated campaigns to enhance market presence and user engagement. They work collectively to optimize product features and brand positioning, ultimately improving customer acquisition and retention.

Product and Marketing Team

Timely

Org chart

Teams

Software Engineering Team

Customer Support and Success

Technology And Engineering

Customer Success Team

Leadership Team

Product and Marketing Team

Offices

Timely

Org chart

Teams

Software Engineering Team

Customer Support and Success

Technology And Engineering

Customer Success Team

Leadership Team

Product and Marketing Team

Offices

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