Timely is a privately held company that provides an appointment booking software. It enables users to effortlessly manage their appointments, clients, sales, staff, stock, and reporting. Users can create the perfect client experience with online bookings, deposits, payments, Afterpay, gift vouchers, and automatic SMS or email reminders. Thecompany was founded in 2012 and is headquartered in Dunedin.

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Software

Timely

The Auckland office focuses on marketing, product management, technical support, and customer engagement across the ANZ region.

Auckland

The Cremorne office focuses on client support, marketing, and customer success for the ANZ region in a dynamic tech environment.

Cremorne

The London office focuses on supporting small businesses through consultancy and sales, enhancing local entrepreneurship.

London

Richard Simes

Arina Kukovkina

Kieran Prisk

Oliver Smith

Sherri P.

Mark W.

Dimitar Gyudzhenov

Siarah Poropat

Tamatea Bennett

Sophie Whinnett

Emma Watson

Tarun Sharma

Neil Brown

Jithmal Demuni

Elisha Jarred

Stuart McLean

Mark Biesheuvel

Debbie Moore

Uzair Ilahi

Tom Ward

Stefan Hall

Mete Cakman

Amy Keighley

Chris Bassett

Anna Murton

Kenny J.

Meghna Hall

Chelsea Laing

Michael Specht

Katherine Leith (née Bush)

The Software Engineering Team at Timely is responsible for developing and maintaining the core appointment booking software. This includes building user-friendly front-end interfaces, ensuring robust back-end functionality through .NET, and developing mobile applications for iOS. The team also focuses on data management, system reliability, and quality assurance to deliver a seamless and dependable experience for users managing their appointments, payments, and communications.

Software Engineering Team

The Product and Marketing Team at Timely is responsible for developing and promoting the appointment booking software. This team manages product development, design, and user experience to ensure a seamless client interaction. Additionally, they drive marketing strategies, branding, and automated campaigns to enhance market presence and user engagement. They work collectively to optimize product features and brand positioning, ultimately improving customer acquisition and retention.

Product and Marketing Team

This department focuses on managing customer support, sales, and payment processes to enhance client experiences and drive revenue.

Customer Operations

The Customer Success Team at Timely ensures users maximize the value of their appointment booking software. They assist with data imports, provide personalized coaching, and offer strategic guidance to enhance client experience. This team works to retain users, drive adoption, and foster long-term customer relationships through tailored support and proactive engagement.

Customer Success Team

This department provides assistance and solutions to customers, addressing inquiries and technical issues to enhance user satisfaction.

Customer Support

This department focuses on analyzing data to provide insights that inform strategic decisions and improve business performance.

Data Analytics

Timely

Org chart

Teams

Software Engineering Team

Product and Marketing Team

Customer Operations

Customer Success Team

Customer Support

Data Analytics

Offices

Timely

Org chart

Teams

Software Engineering Team

Product and Marketing Team

Customer Operations

Customer Success Team

Customer Support

Data Analytics

Offices

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