Hadley Burtch

Hadley Burtch is a seasoned professional with extensive experience in fraud operations and client support. Currently serving as Fraud Operations Manager at Upside since January 2020, Hadley previously held roles including Senior Consumer Support Specialist - Fraud and Customer Support Specialist within the same company. Prior experience includes serving as Senior Client Support Associate at Peregrin Services and Research Manager at RainKing Solutions, where a team was led to restructure operations and develop new workflows. Early career positions included an internship at Fell's Point Maritime Museum & Visitor's Center and a sales associate role at FYE Music Store. Hadley holds a Bachelor of Arts in History with a focus on Ancient Studies from the University of Maryland Baltimore County.