Nico Janssen

Nico Janssen serves as the Professional Services Manager at Upside since April 2021, facilitating connections between consumers and brick-and-mortar retailers through a digital marketplace. Concurrently, Nico acts as a Program Advisor for the University of Richmond's Customer Experience program. Previous experience includes managing implementations and training at Decisions.com, leading development teams at Word Of Mouth, and developing healthcare software solutions at Healthpac Computer Systems, Inc. Nico's early career involved project coordination and software management at Coggins Promotional Advertising and internship experience at Armstrong State University. Nico holds a Bachelor's degree in Information Technology from Georgia Southern University and is pursuing a Master of Science in Data Analytics and Science at Western Governors University.