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Anthony T.

Support Operations Manager at Weave

Anthony T. has extensive work experience in the customer support and technical support field. Anthony began their career in 2014 as a Customer Support Representative at Weave HQ, where they provided assistance to customers. Anthony then moved up to the role of Junior Tier II Technical Support, where they continued to provide technical support to customers. Anthony then progressed to the position of Senior Tier II Technical Support and eventually became a Senior Tier II Technical Support - Team Lead, where they led a team in providing technical support.

In 2021, Anthony joined Weave HQ as a Tier III Technical Support - Team Lead, overseeing a team in resolving technical issues. Anthony later transitioned to the role of Support Operations Manager at the company.

Prior to their time at Weave HQ, Anthony worked as a Loss Prevention Agent at Sportsman's Warehouse from 2009 to 2014, focusing on preventing theft and ensuring store security.

Overall, Anthony has a strong background in customer and technical support, with experience in leadership roles.

Anthony T. completed their high school education at Taylorsville High School from 2006 to 2008, earning a High School Diploma. In October 2019, they obtained the SSCA® SIP certification from The SIP School.

Links

Timeline

  • Support Operations Manager

    August, 2021 - present

  • Tier III Technical Support Team Lead

    March, 2021

  • Senior Tier II Technical Support Team Lead

    June, 2019

  • Senior Tier II Technical Support

    January, 2017

  • Junior Tier II Technical Support

    July, 2015

  • Customer Support Representative

    October, 2014