Emilien R. is an accomplished professional with extensive experience in account management and customer success within the travel and hospitality sectors. Currently serving as an Account Manager Key Account and Destination Manager for France & Africa at GetYourGuide, Emilien manages key performance metrics, focuses on revenue growth, and enhances customer satisfaction through data analysis and strategic partnerships. Previous roles include B2B User Care Specialist at Spendesk, General Manager at Hostel Home, and various sales and management positions at Jonview Canada, Expedia, MARCO VASCO, Beds and Bars Group, and Generator Hostels. Emilien holds a Master’s degree in Management with a specialization in Tourism Management from EM Strasbourg Business School, alongside multiple degrees in International Studies, Law, and History from prestigious institutions.
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