Renida Dsouza is an experienced professional in project management and customer operations, currently serving as a Connectivity Project Manager at GetYourGuide since May 2023, after a role as a Connectivity Support Specialist. Prior experience includes roles at Thryve, where customer support requests were managed and issues audited from August 2022 to April 2023, and at Laetus, where service administration duties involved client support and service data quality maintenance from April 2021 to September 2021. Renida also worked as a Customer Support Officer at Mphasis, aiding Bank of America clients with insurance processing from September 2018 to August 2019. Renida holds a Master's degree in Applied Computer Science from SRH University and a Bachelor's degree in Computer Science from Sahyadri College of Engineering & Management.
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