André Mattos Junior is a seasoned professional with extensive experience in digital process automation and business process outsourcing. Currently serving as Head of Digital Process Automation/BPO at Grupo GFT, André has successfully established the RPA & BPM department and created a Center of Excellence for RPA, collaborating internationally with teams in London, Germany, and Spain. Prior experience includes a managerial role at EY, where André developed the RPA Center of Excellence utilizing various automation tools and defined best practices for development and delivery. André's educational background includes a degree in Information Systems from Universidade Paulista, an MBA in Economics and Business Management from FGV, and studies in Artificial Intelligence and Machine Learning at FIAP.
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