Jan Quist is an experienced interim manager and founder of Quist-CX, specializing in customer experience and journey management. From 2022 to 2023, Quist served as Interim Manager KlantContactManagement at the Ministerie van Defensie, where they established a new service department to enhance client services across multiple locations. Quist has also held various roles in project and account management across organizations like T-Mobile Nederland and Holland FinTech, focusing on customer insights and service quality. They are currently working as a Senior Project Leader at GGD GHOR Nederland and as an advisor at the Ministerie van Volksgezondheid, Welzijn en Sport. Jan holds a degree in Economische Wetenschappen from Vrije Universiteit Amsterdam and is certified as a Registered Customer Experience Management Professional.
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