Carly Agar is a seasoned Career Coach specializing in Customer Success, with over a decade of experience in the field. They have held various positions, including Customer Success Enablement Manager and Strategic Customer Success Manager at Heap, where they achieved significant retention rates and received awards for their performance. Currently, Carly serves as the Founder & CEO of Carly Agar Training, guiding individuals transitioning into Customer Success, while also teaching at Pavilion's CSM School and managing community efforts for CS job seekers at Gain Grow Retain. Carly is also the host of the Customer Success Career Coach Podcast, empowering over 1,000 job seekers.
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