Caio Campi is an accomplished IT professional with extensive experience in service delivery management and technical team leadership. Currently serving as Service Delivery Manager II at the Gemological Institute of America since June 2022, Caio has optimized East Coast support operations and provided high-level desktop administration for research and engineering teams. Previous roles include Regional Information Technology Manager and Business Innovation Manager at Infor, where responsibilities encompassed managing infrastructure, vendor relations, and budget planning for North and Latin America. Caio's early career includes positions at Baan and SSA Global Technologies, focusing on network administration, support team management, and hardware acquisition. Caio holds an MBA from Babson F.W. Olin Graduate School of Business and additional business-related degrees from other educational institutions.
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