Jayne D. possesses extensive experience in operational leadership within the retail and eCommerce sectors, currently serving as Sr. Director of Curbside, Front End, Catering Operations, and Guest Services at Giant Eagle, Inc. since 2007. Jayne's previous roles at the company include Director positions focused on Curbside, Front End, Catering Operations, and Retail Innovation, along with leadership in eCommerce and inventory management. With a strong background in customer service development and brand management, Jayne has facilitated significant improvements in shopping experience and customer service metrics. Prior to Giant Eagle, Jayne worked as a Client Service Analyst at Management Science Associates. Educationally, Jayne holds an MBA in Marketing from the University of Pittsburgh Katz Graduate School of Business and a BSBA in Marketing from the University of Pittsburgh, along with completion of the Leadership Pittsburgh Inc. program.
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