Shena Townsend

Shena Townsend, MBA, has extensive retail management experience, currently serving as an Assistant Store Manager at The TJX Companies, Inc. since September 2017, where responsibilities include leadership across Merchandising, Operations, Customer Service, and Human Resources. Prior roles encompass positions such as General Manager at Old Navy, overseeing a $4 million facility, and Store Manager at Giant Eagle, Inc. Shena's career also includes experience as Assistant Manager of Operations at Wal-Mart, where focus was on grocery and general merchandise operations, and General Manager at PLS Financial Services managing a multi-million dollar retail store. Educational qualifications include a Bachelor's degree in Physical Sciences from the University of Cincinnati, an MBA from Case Western Reserve University, and MIS studies at Erasmus University Rotterdam.