Ignacio Osella has a strong and diverse work experience in various companies. Ignacio started their career as a Local Support at SADAIC in 2008 and transitioned to a Service Desk Agent role at Accenture in 2011. After that, they advanced to become a Team Leader and Global Lead at Accenture, where they supervised daily IT operations and created an inspiring team environment. In 2021, Ignacio joined everis as a Customer Service Manager, where they handled customer complaints, set up and maintained a service desk, and trained new employees. Currently, they hold the position of Head of Network Operations at Giesecke+Devrient since July 2021.
Ignacio Osella completed their education from 2016 to 2019 at Da Vinci, earning a degree in System Analysis in the field of Information Technology. Ignacio also holds additional certifications, including the EF SET Certificate from EF Standard English Test, Microsoft 365 Certified: Fundamentals, Microsoft Certified: Azure Fundamentals, ITIL Foundation Certificate in IT Services from PEOPLECERT, and CDP Overview for Delivery Leads and Account and Engagement Information Security from Accenture.
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