Natalie Zai is a dynamic and results-oriented business manager with over 20 years of experience in the retail, entertainment, and payment solutions industries. Currently, as the Head of Business Operations at Giftbee, Natalie drives innovative initiatives and focuses on customer-centric product development. Previously, they held various key roles, including Senior Product Manager at Blackhawk Network EMEA Ltd., Digital and CRM Manager at Hoyts Group, and National Retail Sales Manager at Hoyts. Career highlights include driving the launch and growth of the Woolworths gift card program and managing prepaid and payment content at Blackhawk Network. Natalie excels in strategic planning and relationship building, consistently delivering impactful business outcomes.
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