GIG Logistics provides e-commerce logistics services.

E-Commerce

Freight

Logistics & Supply Chain

GIG Logistics

GIG Logistics' headquarters in Houston, TX, United States

Sebastine Osita

Amanda Stewart

This department focuses on managing and enhancing the interactions and satisfaction of customers throughout their journey.

Customer Experience

The Customer Experience Team at GIG Logistics is dedicated to ensuring exceptional service for e-commerce clients by addressing inquiries, resolving issues, and providing guidance throughout the shipping process. Comprising various roles, including Customer Experience Agents and Customer Service Representatives, this team focuses on enhancing customer satisfaction and fostering strong relationships while effectively managing claims and disputes. Their mission is to create a seamless and positive experience for every customer interaction.

Customer Experience Team

This department provides assistance and solutions to customers through various support channels.

Customer Support

This department manages and oversees all aspects of fleet operations, including coordination, maintenance, and optimization of vehicles.

Fleet Operations

This department oversees and optimizes operational processes across various regions and centers.

Operations Management

This department focuses on identifying new market opportunities, establishing client relationships, and driving sales growth for the organization.

GIG Logistics

Org chart

Teams

Customer Experience

Customer Experience Team

Customer Support

Fleet Operations

Operations Management

Business Development

Offices

GIG Logistics

Org chart

Teams

Customer Experience

Customer Experience Team

Customer Support

Fleet Operations

Operations Management

Business Development

Offices

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