Matthew Bricknell is an experienced professional in customer support and operations, currently serving as the Technical Support Team Manager at Gigaclear since July 2021. In this role, Matthew leads the Technical Support team, focusing on troubleshooting and optimizing support processes. Previous roles include Customer Operations Team Leader, where oversight of a team handling technical support and billing was essential, and Customer Development Senior Advisor, responsible for managing data analysts and improving processes within the company. Matthew's earlier experience includes senior customer service roles at various companies, showcasing a strong commitment to delivering exceptional customer service and process optimization. Matthew's educational background includes attendance at John Mason School followed by studies at Abingdon and Witney College.
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