Thomas Hart

Thomas Hart currently serves as the Customer Excellence Training Manager at Gigaclear, where responsibilities include leading customer experience transformation initiatives and developing digital training modules for customer service agents. Previously, Thomas held the position of Lead Training and Advocacy Manager at Tempur UK Ltd, designing an in-store customer experience model that improved customer satisfaction. Thomas's extensive experience also includes serving as the National Education Manager for Dyson, where training strategies were devised to enhance staff advocacy and product knowledge. Earlier roles at ghd featured positions such as Global Education Manager and Creative Education Manager. Thomas Hart earned a Certificate of Higher Education in Business Management from The Open University between 2016 and 2018.